Quick New Services for Telecommunications

The Drive to Value-Added Services

Value-added services are a key competitive edge for telecommunications services providers today. Companies that introduce new services faster, with better customer experiences, are enjoying faster revenue growth and increased margins.

Yet a single customer transaction, such as selecting a new service or upgrading a package, may require exchanging information between a half-dozen financial and operational systems. That means moving millions of pieces of information to software applications like:

  • Account management
  • Provisioning
  • Payments and credit authorization
  • Event monitoring
  • Profit optimization

Service providers need to make sure that information can be exchanged between these applications fast enough to satisfy internal processing and compliance requirements, while also delivering an excellent customer experience.

High-Performance Account Management and Provisioning

Tervela's Data Fabric provides an appliance-based, ultra-reliable infrastructure that can help telecommunications companies improve the online experience of millions of customers and increase revenue from value-added services.

Massive amounts of data can be moved between offices, data centers and systems, even as the amount of information transmitted increases exponentially. Security, reliability and intelligent data routing features protect confidential information and ensure consistent performance, no matter how much traffic is on the network.

Detailed audit trails help ensure data integrity and compliance with government regulations and industry standards.

Finally, Tervela's Data Fabric streamlines the launch of new value-added services, because data integrity, redundancy, and quality of service features are built into the infrastructure and don’t need to be re-coded for every new application.