Support

Tervela backs up its pioneering products with excellent 24 x 7 support that ensures your success. Whether you're looking for assistance on your initial implementation or support after you've deployed, you can rely on Tervela. Our seasoned team of system engineers and professional support specialists can deliver the services and training you need, when you need them. If you're planning or starting an implementation, Tervela offers:

• Best practices guidance for architecture design
• System configuration and project management services
• Documentation and development tools

After you've deployed, Tervela is there to help with:

• Responsive troubleshooting and issue handling
• System modification and additions
• Ongoing performance optimization and tuning
• Software updates

To get more information and find the support options that best fit your business needs, please contact your Tervela sales representative. If you are a current customer and need support, please call us at +1 (877) TERVELA (+1 (877) 837-8352) or send us an email and we will respond immediately.