Support

Tervela backs up its pioneering data fabric products with premium 24 x 7 support. Whether you require training, implementation assistance or after-deployment support, you can always rely on Tervela.

Technical Support for Customers

Tervela customers can call us at +1 877.TERVELA (837.8352) or send email to techsupport@tervela.com and we will respond immediately. We are ready to help you with the following items and more:

  • Best practices guidance for architecture design
  • System configuration and project management services
  • Documentation and development tools
  • Responsive troubleshooting and issue handling
  • System modification and additions
  • Ongoing performance optimization and tuning
  • Software updates

Technical Support for the Developer Community

Did you download Tervela's free virtual appliance? Check out our online support and documentation resources, including API documentation and more.